Admissions / Ward Clerk


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Position Description

RESPONSIBILITIES: The Ancillary Admissions / Ward Clerk at Petersburg Medical Center deals with a multitude of duties with the lab/radiology admissions and filling-in for a combined nursing unit, check in for labs / imaging, scanning and medical record documents, pre-authorizations, data entry and coding. Some of these duties include: general clerical tasks (answering and making phone calls, copying, filing), general reception tasks (welcoming and working with patients, scheduling procedures, directing guests), working with medical records, noting and transcribing physician’s orders, assisting in inventorying and ordering supplies. Ancillary Admissions / Ward Clerk works extensively with the computer and the public.

o Excellent customer service skills
o Polite and friendly manner, good telephone etiquette
o Excellent communication skills: both verbal and written
o Ability to stay calm in fast-paced, high-stress situations
o Good working knowledge of Windows based computer programs: Microsoft word, excel, and outlook express.
o Ability to multitask and follow tasks through to completion
o Good Organizational Skills
o Attention to detail
o Understanding of the confidential nature of a medical facility
o Familiarity with medical terminology is a plus
o Additional duties as assigned

Must be flexible to be able to work days, evenings and weekends, including holidays. Adherence to the Code of Conduct and excellent teamwork skills are a must.

Physical Environment:
Hazardous exposure – no exposure to blood, bodily fluids or tissues routinely, but potential for exposure at times.
Sedentary work – exerting up to 10 pounds of force occasionally and/or a negligible amount of force to frequently lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Physical Requirement:
Constant inside work, reaching at/below shoulder, fingering, handling, use of visual acuity (near and far), depth perception, color discrimination, peripheral vision, talking and hearing.
Frequent standing, walking, sitting, reaching above shoulder(s), exposure to walking surface.
Occasional stooping, kneeling, squatting, exposure to dampness, outside work, lifting, lowering, pushing, pulling, carrying, reaching above, feeling, exposure to chemicals, gases and dust.

Equipment used:
Office equipment, computer (various programs), telephone, printers, copy machine, fax, etc.

Additional Functions:
Must be flexible to work days, evenings and weekends including holidays. Adherence to the Code of Conduct and excellent team work skills are a must.

Supervisory Responsibility
Reports to the Lab/Imaging Director.

High school diploma or equivalent, with some college. Proven ability to work independently and manage multiple projects and activities simultaneously. Must possess independent decision making abilities, as well as, considerable judgment and initiative to determine the approach or action to take in non-routine situations. Must have excellent communication skills to perform routine administrative details. Gathering sensitive information or confidential reports. Must possess the ability to convey a professional image and soothing personality.

Type: Full-time
Expires: 11/30/2020